Responsible Gaming —
Your Well-being Is Our Priority
31bd believes gaming should be enjoyable — not stressful. We are committed to helping you keep your gaming habits under control.
Gaming Is for Fun, Not Stress
At 31bd, we believe online gaming is entertainment — not a way to solve life's problems. Responsible gaming means staying aware of your budget, time, and emotions, and ensuring that gaming does not have a negative impact on your personal or family life.
We respect every player as a responsible adult. That is why our platform includes tools and features that help you stay fully in control of your gaming experience. Please note — this platform is for users aged 21 and above only.
If at any point you feel that gaming is no longer enjoyable or is going beyond your control, please contact our support team without delay. We are here for you 24 hours a day, 7 days a week.
Online gaming carries financial risk. Never play with money you cannot afford to lose. There is no guarantee of income from gaming — treat it as a source of entertainment, not a means of earning.
Need help? Write to us: [email protected]
24/7 Bengali and English support available on live chat
Features Available for Your Protection
To ensure player protection at 31bd, we have included several practical features. Using these, you can manage your gaming entirely on your own terms.
Deposit Limit
Set the maximum amount you want to deposit per day, per week, or per month. Once a limit is set, you will not be able to deposit beyond that amount — this is the most effective way to manage your budget.
Time-Out
Temporarily suspend your account for a set period — from 24 hours up to several weeks. You will not be able to log in during the break. This feature is very helpful for clearing your head.
Self-Exclusion
If you feel you need a long-term break, choose the self-exclusion option. During this period your account will be completely closed and you will not receive any promotional messages.
Gaming History Review
Log in to your account at any time to view a complete record of your bets, wins, and losses. Review this history regularly to understand your own patterns.
Reality Reminder
After you have been playing for a set period, 31bd sends you a reminder message — to let you know how long you have been playing and how much you have spent. This helps you stay aware.
24/7 Support
Our support team is always ready for any concerns or issues. Contact us in Bengali via live chat or email ([email protected]) — no judgment, just help.
For 21+ Only
To open an account and play at 31bd, you must be 21 years of age or older. This is not a formality — it is an important safety measure.
We may request age verification documents at any time. Age must be proven with a national identity card (NID), passport, or other government-issued document. If anyone provides false information about their age, their account will be closed and any winnings will be considered void.
If there are minors in your household or among people close to you, please keep your account details private and use a password on your device.
Terms & Conditions for Account Registration
| Condition | Details |
|---|---|
| Minimum Age | 21 years or older |
| Location | Person residing in Bangladesh |
| Identity Verification | National identity card or equivalent document |
| One Account Only | Only one account permitted per person |
| Restriction | Persons under self-exclusion are not eligible |
Recognize the Warning Signs
Problem gaming does not always appear suddenly — it develops gradually. If you notice any of the signs below in yourself, seek help now.
- Trying to place more bets to recover money you have lost
- Lying to family or friends because of gaming
- Skipping sleep, meals, or work to keep playing
- Wanting to stop playing but being unable to
- Spending your savings or borrowing money to continue gaming
- Feeling restless, irritable, or anxious when not playing
- Experiencing problems in relationships or work due to gaming
- Gradually increasing your bet amounts to get the same thrill
These signs are not a sign of weakness — they are a signal of a health issue. Seeking help takes courage. 31bd's support team is ready to help you with complete confidentiality.
Set Up Limits & Protections
Activating 31bd's responsible gaming tools is straightforward. Follow the steps below.
Log In to Your Account
Access your account on 31bd and go to Account Settings from the top menu.
Find the "Responsible Gaming" Section
In Account Settings, select the "Responsible Gaming" option.
Choose the Tool You Need
Deposit limit, time-out, or self-exclusion — activate whichever one you need.
Set the Amount and Duration
For a limit, enter the amount; for a break, set the time period — then save.
Contact Support if Needed
If you run into any issues with a step, contact us via live chat or at [email protected] — we are always ready to help.
Build Good Habits
Following these simple habits keeps gaming enjoyable at all times.
Set a fixed budget before you play and stick to it strictly.
Never place extra bets trying to recover money you have lost.
Decide in advance how long you will play and stop when the time is up.
Avoid gaming when under the influence of alcohol, medication, or excessive fatigue.
Avoid gaming during time set aside for family and social responsibilities.
Do not expect to earn income from gaming — it is entertainment, not an investment.
Take regular breaks, exercise, and spend time with your family.
Deposit Limits & Financial Control
Maintaining financial control is the foundation of responsible gaming. At 31bd, the minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Set your own limits.
Daily Limit
Set the maximum amount you will deposit each day. It takes effect from the start of the day and resets the following day.
Weekly Limit
Set a spending limit across the week. The weekly limit applies to your total deposits over seven days.
Monthly Limit
Set a maximum deposit limit for an entire month. This is the most effective option for long-term budget planning.
Reducing a limit takes effect immediately. Requests to increase a limit are subject to a cooling-off period before taking effect — this protects you from making impulsive decisions.
Need help? We are here
At 31bd, player well-being comes first. If you have any concerns about gaming, talk to us today — no judgment, just help.
Protection of Minors
Online gaming is strictly prohibited for those under 21. If children or teenagers use your device, please take some precautions.
Use parental control software on your browser
Never share your account password with anyone
Always log out of your account when you are done
Keep your payment card and bKash/Nagad details secure
If you have any suspicion, let us know immediately — we will verify the account
31bd's Commitment
Creating a responsible gaming environment is not only the player's responsibility — it is also the duty of our platform. 31bd is firmly committed to upholding the following promises:
Not providing services to minors and maintaining strict age verification
Not sending aggressive advertising to players in vulnerable situations
Processing self-exclusion requests promptly and respectfully
Maintaining a trained support team to assist players experiencing problems
Keeping responsible gaming tools accessible and easy to use
Other pages on 31bd
31bd has many more sections — enjoy the games, but always play responsibly.